The Indian Railway Catering and Tourism Corporation Limited (IRCTC) has launched its online bus booking services that will enable the public to book bus tickets using online media. This new bus booking service went live on January 29, for the service of the nation. With the launch of bus booking services, IRCTC is gradually moving towards the position of the first government ‘One Stop Shop Travel Portal ‘ of the country. IRCTC working under the leadership of the Ministry of Railways, the Ministry of Commerce and Industry, and the Ministry of Consumer Affairs, Food, and Public Distribution are already in the business of online services like railway and flight ticket booking. Through its latest development, IRCTC aims at providing a more holistic travel experience to the Indian public. IRCTC is working towards the integration of the online bus booking service with the IRCTC Mobile app and is expected to complete this within the first week of March. This will further enhance the convenience of customers by providing them with the opportunity to book bus tickets through their mobile phones. For providing the online bus booking services IRCTC has tethered with more than 50,000 state road transport and three union territories as well as with private bus operators covering 22 states. Through online bus booking customers are offered the choice of viewing different varieties of buses and can select the best one for traveling, considering the route, amenities, etc. The customers can also able to view the ratings, reviews, images, etc of the bus before booking it online. The customers can also select their pick-up points and drop points as well as the timings. Customers can also avail price discounts with the ongoing bank and e-wallet, thus enjoy their journey at reasonable prices. This new business initiative taken by IRCTC can not only provide huge profit to the government but can also ensure last-mile connectivity to the travelers already using the IRCTC train and flight ticket booking.
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