India, November 10, 2022: Bharat Petroleum Corporation Limited (BPCL), a ‘Maharatna’ and a Fortune Global 500 Company was accredited with IDC Future Enterprise Award, under the category ’Best in Future of Operations’ during the IDC DX Summit 2022 in Amritsar, for their ‘Digital Nerve Centre’ – IRIS.
The company’s digital platform IRIS, was selected amongst more than 1,000 entries from major Asia Pacific countries. The award speaks for the work that BPCL has done around Artificial Intelligence across their pan India facilities, making a positive impact on the environment by integrating real-time data from across BPCL’s countrywide network.
IRIS is completely transparent and system driven without any manual intervention. It works on the concept of leveraging new and existing technology to build internal efficiency and consistently deliver a better customer experience. It gives BPCL an edge to stand out as a “Technology driven Company” and build a unique brand in the minds of Customers.
BPCL has implemented massive-scale digital transformation to reinforce Trust, Convenience and Personalization for consumers and enhance efficiencies and transparency in operations.
IRIS, powered by AI and machine learning capabilities, is the nerve centre, hosted on BPCL Cloud integrating retail outlets, Terminals, LPG plants and big I&C Customers, designed to monitor the entire journey of every product – from fuel terminals, LPG plants, to Fuel Stations, integrating the entire value chain – giving a single view and enabling real time corrective actions.
The award reflects BPCL’s efforts to transform India’s second largest oil and Gas Company digitally through reimagining its extensive sales and distribution network.
IDC defines Digital Transformation (DX) as the approach in which organizations drive changes in their business models and business ecosystems by leveraging digital technologies and competencies.
