New Delhi, 16th October 2024 – The Lodhi, New Delhi is delighted to announce the appointment of Ms. Sheena Tandon as the new Director of Sales & Marketing, effective 2nd September 2024. With a distinguished career spanning over 19 years in the hospitality industry, Ms. Tandon brings a wealth of expertise in hotel operations, sales, and client relationship management, making her an invaluable addition to the leadership team.
In her new role, Ms. Tandon will oversee the strategic sales, marketing, and business operations, and lead all aspects of the Sales & Marketing department. Her core responsibilities will include driving revenue growth, enhancing guest and employee satisfaction, and monitoring the financial performance of the department. Ms. Tandon is committed to achieving business objectives while fostering strong partnerships and delivering exceptional service.
Mr. Abhimanyu Singh Lodha, General Manager of The Lodhi, said, “Sheena joins us in a senior leadership role, heading Sales & Marketing, which is a key function during our growth phase. Her extensive background with renowned global brands, coupled with her ability to deliver both strategic and operational leadership, makes her exceptionally well-positioned to lead our team. We are thrilled to have her onboard and look forward to the positive impact she will bring to the organisation.”
Ms. Tandon’s illustrious career has seen her excel in various roles across globally recognized hospitality brands. Most recently, she served as Director of Sales at Accor’s Pullman & Novotel New Delhi Aerocity, where she played a pivotal role in overseeing business development for the 670-room hotel and effectively managed a team of 20 dedicated sales professionals. Her strategic leadership and team management were integral to driving growth across Corporate, Leisure, MICE, and Airlines segments, while her involvement in budgeting and stakeholder relations helped solidify the hotel’s market position. Ms. Tandon also represented the flagship Pullman & Novotel at international trade fairs and sales missions, further amplifying the brand’s reach.
Ms. Tandon’s success extends beyond operations; she has been recognized for her achievements, including graduating from Accor’s Global Leadership Program and completing Digital Distribution Performance certifications. Her tenure at Accor is marked by exceptional profitability increases, effective client engagement, and team performance enhancements.
Prior to this stint, Ms. Tandon spent 13 years with The Oberoi Group, honing her expertise in Front Office Operations, Revenue Management, and Sales. She completed her Corporate Training from Hyatt International and was appointed at Hyatt Regency Delhi. This early operational experience gave her invaluable insights into the challenges faced by hotel teams, a perspective that continues to inform her leadership in sales excellence.
Commenting on her new role at The Lodhi, Ms. Tandon said, “I am truly honoured to join The Lodhi, a name synonymous with luxury and excellence. I look forward to leveraging my experience in strategic sales and marketing and client engagement to further strengthen the hotel’s position as a top choice for discerning travellers. It is a moment of pride to be associated with a member of The Leading Hotels of the World (LHW), and I am eager to work with the talented team here to create new sustainable business streams and elevate the brand’s market presence. Together, we will drive the hotel’s revenue performance upwards and reinforce its core values.”
Ms. Tandon’s academic credentials include a Bachelor of Arts (Hons.) in Hotel Management from Huddersfield University, United Kingdom, a degree in Business Administration from Dr. Babasaheb Ambedkar Marathwada University, and a graduate diploma from the Institute of Hotel Management managed by Taj Group of Hotels and Resorts in Aurangabad. Among her numerous accolades, she was named ‘Best Sales Person of the Year’ at the Hotelier India Awards 2023, a testament to her outstanding contributions to the industry.
Outside of her professional commitments, Ms. Tandon enjoys spending time with her family, travelling, and pursuing her passion for singing.
