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Consumer Behavior and CRM

India’s Retail Set for Expansion: 55 Million Square Feet of Grade-A Malls Needed till 2027 to Meet Growing Demand, Says Cushman & Wakefield
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India’s Retail Set for Expansion: 55 Million Square Feet of Grade-A Malls Needed till 2027 to Meet Growing Demand, Says Cushman & Wakefield

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CABI by SKIL Sets New Benchmark in Airport Transfers with Premium Service at Unbeatable Pricing
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CABI by SKIL Sets New Benchmark in Airport Transfers with Premium Service at Unbeatable Pricing

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Sony India announces the highly anticipated FE 85mm F1.4 GM II lightweight portrait lens
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Sony India announces the highly anticipated FE 85mm F1.4 GM II lightweight portrait lens

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Savour the Spirit of Ganesh Chaturthi with Haldiram’s New Modak Offerings
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Savour the Spirit of Ganesh Chaturthi with Haldiram’s New Modak Offerings

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Festive Spending Surge: 55.17% of Shoppers Eye ₹20,000+ Buys, Reveals VDO.AI & MoEngage
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Festive Spending Surge: 55.17% of Shoppers Eye ₹20,000+ Buys, Reveals VDO.AI & MoEngage

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Manufacturing Tech startup Fabrication Bazar (Ben & Gaws) raises $3 million in Pre-Series A from Physis Capital and ICMG
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Manufacturing Tech startup Fabrication Bazar (Ben & Gaws) raises $3 million in Pre-Series A from Physis Capital and ICMG

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The Role of Personalization in Growth Marketing: Techniques to Enhance Customer Experience
Consumer Behavior and CRM

The Role of Personalization in Growth Marketing: Techniques to Enhance Customer Experience

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RentoMojo and CleverTap Join Forces to Enhance Customer Engagement and Fuel Revenue Growth
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RentoMojo and CleverTap Join Forces to Enhance Customer Engagement and Fuel Revenue Growth

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Ambuja & ACC receive the ‘Best Customer Service’ Award at the 17th Customer Fest Show India 2024
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Ambuja & ACC receive the ‘Best Customer Service’ Award at the 17th Customer Fest Show India 2024

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Nearly 49% of customer support teams seek Gen AI-powered self-serve platforms that provide human-like- conversations to customers, Kapture CX survey
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40% of travel enthusiasts find unresponsive customer support as the most frustrating, reveals Kapture CX survey report

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