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Consumer Behavior and CRM

CleverTap launches Clever.AI, the AI-Driven Edge for Customer Engagement & Retention
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CleverTap launches Clever.AI, the AI-Driven Edge for Customer Engagement & Retention

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Call Management CRM Runo raises $1.5 Million in Pre Series A led by Unicorn India Ventures and Callapina Capital
Branding and Advertising

Call Management CRM Runo raises $1.5 Million in Pre Series A led by Unicorn India Ventures and Callapina Capital

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AIR INDIA Augments Customer Care With 5 New Centres Globally
Branding and Advertising

AIR INDIA Augments Customer Care With 5 New Centres Globally

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Top Ramzan 2024 spends by users range from Rs 1.3 lakh to Rs 3.5 lakh; overall spends grow 50%: Simpl Checkout Scan
Consumer Behavior and CRM

Top Ramzan 2024 spends by users range from Rs 1.3 lakh to Rs 3.5 lakh; overall spends grow 50%: Simpl Checkout Scan

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FCB/SIX India appoints Gagan Prabhakar as VP - CX Operations and Arun Iyer as Sr. Director – CRM
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FCB/SIX India appoints Gagan Prabhakar as VP – CX Operations and Arun Iyer as Sr. Director – CRM

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BeatO receives prestigious award for Best Omni-Channel Customer Experience Initiative in Health Tech at the 3rd Annual CX Excellence Awards 2024 - Delhi Edition
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BeatO receives prestigious award for Best Omni-Channel Customer Experience Initiative in Health Tech at the 3rd Annual CX Excellence Awards 2024 – Delhi Edition

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Importance Of Customer Experience In Today's Business Landscape
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Importance Of Customer Experience In Today’s Business Landscape

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IndiaFirst Life Collaborates with Salesforce to Reimagine Customer Experience and Drive Operational Efficiency
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IndiaFirst Life Collaborates with Salesforce to Reimagine Customer Experience and Drive Operational Efficiency

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Dish TV Launches 'Own Your Customer' Initiative, Forges Crucial Partnership with Local Cable Operators (LCOs)
Branding and Advertising

Dish TV Launches ‘Own Your Customer’ Initiative, Forges Crucial Partnership with Local Cable Operators (LCOs)

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Women working with gender equality leading organisations have three times higher loyalty, productivity, motivation, and belongingness scores than those working with laggards: Deloitte’s Women @ Work survey
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Almost 50% of Indian consumers opt out of ICE to embrace environment conscious hybrid tech: Deloitte 2024 Global Automotive Consumer Study

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