Also awarded the Best Airline Customer Service in Asia Pacific
Gurugram, September 30, 2024: Club Vistara, the frequent flyer program of Vistara, India’s finest full-service carrier and a joint venture between Tata Sons and Singapore Airlines, has been recognised as the ‘Airline Loyalty Program of the Year’ in Asia Pacific and the ‘Best Airline Customer Service’ in Asia Pacific at the prestigious 2024 Frequent Traveler Awards, for the second time in a row. The Frequent Traveler Awards is an annual event that focuses on travel loyalty programs for airlines, hotels, cruises, and car rental companies. These accolades were determined by over 3.4 million votes by customers from 186 countries. Nearly 300 travel loyalty programs were nominated across multiple categories.
These recognitions are a testament to Club Vistara’s customer-centric approach, making it more of a lifestyle program offering maximum value to its loyal customers across various aspects of their lives. Renowned for being one of the most customer-friendly loyalty programs, Club Vistara has been the winner of several Best Loyalty Program awards across the globe.
Speaking on the achievement, Deepak Rajawat, Chief Commercial Officer, Vistara said, “These awards reflect the hard work and passion of our team to constantly elevate the customer experience with our ever-evolving offerings. Ever since its launch in 2015, Club Vistara has been a much-appreciated loyalty program amongst customers and a key contributor to Vistara’s growth. We truly cherish our family of frequent fliers for their love and support over the years, and look forward to their continued patronage in the unified program as Club Vistara integrates into Air India Flying Returns. I would also express my heartfelt gratitude to the 2024 Frequent Traveler Awards for these recognitions.’’
Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class service, exceptional cabin cleanliness and upholding high safety standards. The only Indian carrier to feature amongst World’s Top 20 Airlines, Vistara has been named ’16th Best Airline’, second time in a row globally while also being recognised as the ‘Best Airline in India and South Asia’ for the fourth time in a row, ‘Best Airline Staff in India and South Asia’ for the sixth consecutive year, ‘Best Cabin Crew in India and South Asia’ for the fourth time in a row and ‘Best Business Class Airline in India and South Asia’ for the third time in a row at the coveted 2024 World Airline Awards by Skytrax. Vistara has also been recognised with the World’s 4th Youngest Aircraft Fleet and Asia’s 2nd Youngest Aircraft Fleet awards in 2024 by ch-aviation.
