Federal Bank is a leading Private sector lender in India has chosen Fiserv Inc, a leading global provider of payments and financial services technology solutions to enable digitization of the bank’s end-to‑end card issuance and processing cycle, and support the launch of its credit card and also the bank will outsource its associated operations processes to Fiserv.
Federal Bank was looking for a flexible and scalable technology and BPO solution to support the launch and growth of its credit card business as they had strong remittance and retail business in India. they will also utilize an end to end managed services solution which will enable the card issuing and processing with global economies of scale and integrated capabilities that span the card lifecycle, First Vision from Fiserv. Integrated technology and BPO solution provide a seamless extension to the bank’s operations and reduce the cost of ownership.
Fiserv supports the digital priorities and expansion plans and Bank has track record of deploying the best digital infrastructure to cater their customers. extensive local experience and their world class technology platform helps them to position to offer an enhanced digital experience to the bank customers. first vision facilitates rapid application development, enabling new capabilities to be brought to the market more quickly at a low cost and helping to ensure cost-effective technology, operational support and local compliance the combination of software as a service solution where business process outsourcing offers sustainable model in competitive market environment like India.
Operational tools provided by Fiserv helps to reduce the need for extensive up-front investments and this allow the bank to stay agile and focus on excellent services to our customers as we continue to grow the business and resources on delivering relevant solutions. The partnership between Federal Bank and Fiserv will provide digital-first and locally relevant solutions to financial institutions in India.
In India the financial institutions have further accelerated their digital agenda during the current pandemic and are undergoing rapid digital transformation. Fiserv stands ready to provide the right combination of infrastructure, digital capability, differentiate and operate more efficiently, personnel and security to help our clients adapt.
As world is moving faster than ever before, Fiserv helps clients in delivering solutions in step with the way people live and work today financial services are at the speed of life.
