HYDERABAD, India – November 6, 2024 – Hitachi Vantara, the data storage, infrastructure, and hybrid cloud management subsidiary of Hitachi, Ltd. (TSE: 6501), proudly marks the fifth anniversary of its Global Development and Delivery Center (GDDC) in Hyderabad, a milestone that highlights the company’s commitment to delivering exceptional IT services to over 300 customers worldwide. The center has been instrumental in driving innovation and enhancing Hitachi Vantara’s global service capabilities across multiple industries.
Over the past five years, the center has consistently delivered exceptional services and innovative solutions with a 100% delivery success rate, showcasing its strategic value to clients. It holds industry certifications including ISO 9001, ISO 20000-1, ISO 27001, SOC 2, and ISO 22301, ensuring the highest standards of service, security, and quality management.
The center has become a hub for talent development and operational excellence, providing specialized services for Hitachi Vantara products as well as multi-vendor solutions in storage, file, content, data protection, and hybrid cloud.
With 90% of Hitachi Vantara’s managed services delivered through GDDC to large enterprise customers, the center is positioned to drive digital transformation and meet the evolving market demands.
“We are extremely pleased with the development of the GDDC over the last five years. The center has become the cornerstone of how we deliver services to some of our largest and most complex customers. The team continuously builds skills in an increasingly complex environment, and we look forward to seeing that continue with the next wave of technology innovation in AI, hybrid cloud and data protection. The investments we are making today in the center are laying the foundation for future growth, building competency around cutting-edge technologies and making it a center of excellence, thereby enabling us to support our customers’ needs in an increasingly digital and interconnected world,” said Jeb Horton, Senior Vice President, Global Pathways, Solutions and Enablement.
“We are incredibly proud of our Hyderabad center’s achievements over the past five years,” said Hemant Tiwari, Managing Director, Vice President, India & SAARC Region at Hitachi Vantara. “The team’s dedication to excellence and exceptional results have been key to our success. We remain committed to innovating and delivering world-class services to our customers.”
“Today, the center has evolved into a center of excellence and innovation for emerging and cutting-edge technologies like AI, machine learning and GenAI. It has also become the hub for Hitachi Vantara’s latest EverFlex offerings. We expect the center to grow significantly by 2027, becoming a global center of excellence and innovation that will provide customers with a seamless experience from product to service delivery,” said Srinivasa Bandlamudi, Vice President and Head of the Global Development and Delivery Center.
