Bangalore, 9 January 2025: As we kickstart 2025, Uber India today released highlights of its annual data report – How India Ubered – encapsulating the key trends from how India moved during 2024.
The comprehensive data analysis reveals interesting trends, including the cities with the highest Uber usage, the total distance covered by Uber rides, trends in intercity travel, the prevalence of late-night trips in some cities, and various rider preferences. The report underscores the growing importance of ridesharing in India and highlights Uber’s commitment to fostering sustainable urban development.
In 2024, Indians traveled more than ever before, setting new benchmarks and continually reshaping urban mobility. Uber remained the preferred choice throughout this dynamic period, with its diverse offerings consistently gaining popularity. Collectively, Uber trips spanned a staggering 9.2 billion kilometers last year. To put this into perspective, if someone were to cover this distance at a constant speed of 120 km/h (the maximum allowed on India’s National Expressways) it would take 8,752 years to complete. That’s as many years humans took to reach from the stone age to gen AI.
The riders of Kochi were loved most by drivers during the year, with the city having the highest average rider rating of 4.90 out of 5. As many as 95.8% of the trips rated in Kochi saw drivers giving their riders a full 5-star rating. Pune had the second-highest average rider rating at 4.82 followed by Ahmedabad at 4.81.
Among individual products, Uber Auto and Uber Go were most favored, with the former slightly edging out its four-wheeled counterpart. This reflects a shift from traditional street-hailing to app-based bookings for autorickshaws.
The cities leading in Uber trips for 2024 were Delhi-NCR, Bangalore, Hyderabad, Mumbai, Pune, and Kolkata.
While Delhi-NCR did have the overall highest number of trips, Mumbai beat the national capital in terms of the most late-night trips booked, and indulged in weekend travel the most. Residents of Bangalore used Uber for their work commute the most among all cities, and had the highest number of office-hour trips booked.
Below is an overview of insights from ‘How India Ubered in 2024’:
-
- Most Uber trips were booked between 6PM and 7PM
- The most popular day of the week for booking an Uber was Friday
- The travel month of December has seen the highest number of rides being booked in a single month
- October 9, during the festive period of Durga Puja and Navratri, saw the highest number of trips booked in a single day
-
- In terms of preferences for Uber Rentals rides with multiple stops, most riders opted for the 2 hour, 20 kilometer package, helping them get done with business meetings, doctor visits, and other chores
- Uber Bus saw 432,000 first-time users experience the ease of booking a seat on a mass transit product through an app
- The timeless wonder Taj Mahal in Agra was the most frequented tourist destination in 2024 using the popular Uber Intercity
- Indians traveled 170 million kilometers in EVs through the year, spending a total of 8.5 million hours, helping contain carbon emissions and building a greener future
- Uber Courier (formerly Package) was most used to send packages during the lunch hour of 1PM
- One user booked as many as 2,900 Uber Courier deliveries during 2024
- Cities with the highest average rider rating – Kochi (4.90), Chandigarh (4.816) Pune (4.815)
- Cities with the highest percentage of trips where drivers rated the rider 5 star – Kochi (95.81%), Pune (93.45%), Ahmedabad (93.40%)
- Cities with the lowest average rider rating – Kolkata (4.65), Mumbai (4.711), Delhi NCR (4.714)
- City with the most trips where riders were rated under 4.5 star by drivers – Kolkata (12.97%)