When it comes to automation, we are familiar with modern terms like RPA, AI, Machine learning and NLP. Whereas Hyper-automation is an advanced end to end automation accomplished by harnessing the power of multiple technologies like RPA AI &ML using advanced tools and combines them to create a new way to work. Through Hyper-automation outputs can be produced automatically and run efficiently with little to no human intervention but does not just refer to implementing tools to manage tasks since humans are experienced decision-makers and can use the technology to do data interpretation and apply logic.
Hyper-automation will allow your workforce to be educated with the latest business and marketplace information rather than slowing down the process by low-level, your workforce will remain engaged with their jobs as they seek to resolve problems and provide innovative solutions. So that they can perform their roles optimally. An ideal example would be the use in Call Centres when a client/customer calls in, an executive must aggregate information from various systems to get a complete customer profile and the process history. With the hyper-automation tools handling the process, the executive doesn’t have to keep switching between several applications, and the process is faster,
Hyper-automation provides Services like:
- Automated processes and Advanced analytics
- Increased employee satisfaction and motivation
- An educated workforce and Increased employee capacity
- Instant and accurate insights with Greater compliance and reduced risk
- Greater productivity and Increased team collaboration
As per Nate Nead, CEO of DEV.co, a custom software development company, Hyper-automation can automate the further implementation of additional automation without the input of human assistance. And the machines running on this type of technology can not only learn 10,000 times faster, but they can also do so without ever missing it on the next iteration. As an addition to automation, hyper-automation is an important aspect for enterprises: Since it amplifies the ability to automate work, Unlocks Maximum Potential and Benefits to the Finance Teams, Data updating in a centralized format and Workforce Engagement.
Hyper-automation tools are still at a starting phase and Automation being a common term for business and almost every business organization has incorporated its processes according to it. Hyper-automation has not yet stepped into the mainstream, but its adoption is growing and is now attracting much attention owing to its business-centric feature guaranteeing something more than automation.
