With the rapid evolution of technology that we see in current times, it is inevitable that certain aspects of working life will change. Certain jobs will become redundant and new jobs will take its place. Let us reflect on how automation has affected the workplace in the past and how it will continue to do so in the future.
When you look at the number of jobs available in the current day for an aspiring graduate, a very good number of these are clearly IT jobs. Now think about the fact that there were no IT jobs as late as 70 years ago. It quite clear there are many industries like this and a workplace will only continue to evolve past this as technology changes jobs, automate some, and creates more opportunities. The very tedious tasks that clerks at a bank had to go through are now unnecessary due to their automated systems, call centers have started getting replaced, marketing, buying or selling are all automated through e-commerce. In the current crisis, intelligent automation has helped many businesses move their office into a remote platform.
The main focus of intelligent automation today is quite a clear efficiency. Remove all the tedious aspects of office life and give way for optimal performance across the board. The repetitive grunge work that took most of an employee’s time can now be spent on more productive tasks as an automated system manages it quicker and more efficiently. An augmented workforce is a perfect blend of Intelligent automation and human workers
Intelligent automation is a combination of powerful AI tools and algorithms like machine learning, natural language processors, and machine vision that can be used to streamline operations in a workplace and make decisions much faster.
Because of the efficiency that such an augmented workforce brings to the table more and more companies will need to invest in it or lose a significant advantage that their competitors will undoubtedly capitalize on. This will ultimately result in a more efficient workforce with more capabilities, it will also benefit any and all customers as their needs will become a bigger focus.
