Mumbai, September 28, 2021
Mphasis (BSE: 526299; NSE: MPHASIS), an Information Technology solutions provider specializing in cloud and cognitive services, today announced it was positioned as a Major Contender and Star Performer in Everest Group’s Capital Markets Operations – Services PEAK Matrix® Assessment 2021. Mphasis is one of just two organizations awarded the Star Performer title this year.
According to the report, Mphasis exhibited healthy growth in its capital markets segments with a balanced delivery footprint and new onshore centers. Along with their investment in multiple in-house solutions for exception handling, onboarding, compliance, and workforce management leveraging automation, analytics, and AI capabilities, aimed at improving their overall process coverage, has helped differentiate them from the competition.
“We are thrilled to be positioned as a Major Contender and Star Performer in Everest Group’s Markets Operations – Services PEAK Matrix Assessment® 2021. This recognition is further testimony to Mphasis’s deep domain expertise & significant investment in strengthening our digital portfolio for helping our capital market customers to leverage next gen technology and become future ready, agile and resilient in these ever-changing business environments,” said R Srikumar, Senior Vice President, Head Portfolio Group, Mphasis.
The report also highlights Mphasis investment in bolstering their digital offerings by their strategic acquisitions, expansion of partnership ecosystem to add AI/ML solutions in the reconciliations and screening space, and jointly developing solutions on the process automation front for onboarding and alerts management.
“Driven by evolving customer preferences, intensifying competition, and a stricter regulatory framework, financial institutions are attempting to differentiate through a superior customer experience, digital-led delivery, and agile and resilient operations,” said Robin Jain, Practice Director, Everest Group. “Mphasis with its continued investments in enhancing its digital and technology offerings, coupled with its strong expertise on risk and regulatory compliance, is well poised to support its clients in their efforts to stand out in the capital markets space. It has been recognized as a Star Performer and Major Contender in Everest Group’s Capital Markets Operations PEAK Matrix® Assessment 2021.”
