Dec 30, 2012: A unique problem which courier company’s often face is locked homes during delivery. To ward off this problem, courier companies are planning to start locker services, a concept which is very famous in US and European countries. Companies like DTDC and Blue Dart are looking forward to start this service in future. DHL has introduced an electronic locker service in certain developed markets which allows users to retrieve the shipment. This service will be of great use to E-commerce companies who are witnessing an increased online shopping activity. Setting up lockers has its own infrastructure challenges and courier firms are coming out with unique solutions for undelivered couriers including making a advance phone call and sending out text messages.
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