Rajesh Krishnan has been named chief of operations and client experience at Bajaj Allianz Life. To continue increasing the company’s business performance, he will be responsible for enabling the brand to develop on its customer journey through various strategic interventions and activities at the front and back end. Krishnan joins the company from Pramerica Life, where he served as the chief of customer service and operations. According to Tarun Chugh, MD & CEO of Bajaj Allianz Life, “We are thrilled to have Rajesh on board to continue to strengthen every area of our promise to the consumer and all stakeholders.
” I’m convinced that his extensive experience will aid us in achieving greater stakeholder engagement through best-in-class processes designed to deliver safe, secure, and consistent experiences across the board.” “As the organisation continues its revolutionary journey,” Krishnan added, “I’m pleased about my role and the potential it brings.” The teams are working hard to guarantee that we continue to create new and better customer experience standards in the industry.
I’m looking forward to learning more about an organisation and its individuals who are committed to achieving excellence at every turn.” He has also worked for firms such as Exide Life Insurance, TeamLease Services, and ICICI Prudential Life Insurance, to name a few, with over 25 years of expertise. Rajesh Krishnan has been appointed as Bajaj Allianz Life’s new chief operations and customer experience officer in order to improve the brand’s client experience and strengthen its transformation path through smooth processes.
He’ll be in charge of helping the company continue to improve its business performance by enabling the brand to build on its customer obsession journey through various strategic interventions and projects at the front and back end. “Customer centricity is at the centre of our organization’s transformation path, and we are happy to have Rajesh on board to continue to reinforce every part of our promise to the customer and all stakeholders,” said Tarun Chugh, MD & CEO, Bajaj Allianz Life.
I’m convinced that his extensive experience will aid us in achieving greater stakeholder engagement through best-in-class processes designed to deliver safe, secure, and consistent experiences across the board.” Rajesh is a seasoned BFSI expert with over 25 years of leadership experience.
Rajesh has led various significant projects in the past to ensure customer happiness and the fulfilment of company objectives at the last mile. He has worked for ICICI Prudential Life, HDFC Bank, ICICI Bank, Thomas Cook, and other well-known companies. Rajesh formerly worked at Pramerica Life as the chief of customer service and operations.
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